Q: I got the error messages while using Rep2excel. How to fix it.
Error [M:RBC] :Error (1008): An attempt was made to reference
a token that does not exist.
Unable to access Microsoft Excel runtime.More info: Run Rep2excel as: apple. Run Excel as the interactive user. Perhaps because:1)apple is not permitted to access Excel runtime;
Unable to access Microsoft Excel runtime.More info: Run Rep2excel as: apple. Error Msg: Access is denied. Excel is installed?: Yes.
A: Please follow the steps below, configure Excel application to support Rep2excel.
* These accounts only exist if Internet Information Server (IIS) is installed
on the computer.
** apple is just an example here. It is the user that is used to start your web server.
Please add the user that is used to start the web server. And make sure "Local Access" is checked.
For example
You may receive the mssage like this: Unable to access Microsoft Excel runtime.More info: Run Rep2excel as: apple. Run Excel as the interactive user. Perhaps because:1)apple is not permitted to access Excel runtime;
Please add the user apple to the list.
* These accounts exist only if IIS is installed on the computer.
** apple is just an example here. It is the user that is used to start your web server.
For example
You may get the message like this: Unable to access Microsoft Excel runtime.More info: Run Rep2excel as: apple. Error Msg: Access is denied. Excel is installed?: Yes.
Please add the user apple to the list. And check "Local Launch" and "Local Activation".
APPLIES TO Windows XP, 2003. If you are using Windows 2000 or NT, You have to do minor change.
Note: If the problem still exists, please visit this page or contact support@lv2000.com for more inforamtion.